FAQs FlightstoIndia.co.uk

Ans:- After the whole booking process is completed by the user’s end including the submission of credit card details and clicking on the ‘submit’ button, the user is directed to the booking confirmation page of FlightstoIndia.co.uk followed by a confirmation e-mail on the provided e-mail id at the time of booking indexing the details of your flights including departure date, travel airline, booking confirmation number and airfares you have booked on. Passengers can further use that booking confirmation number as the reference number of their flights. Please note that if you didn’t receive the confirmation e-mail or didn’t get redirected to booking confirmation page, please contact us immediately. In case of round-trip, multi-city travel or connecting flights, passengers must confirm their bookings with the respective airlines.
Ans:- User can easily request for an E-ticket at the time of booking on phone or online. Please contact to our travel agent in case you find any problem related with E-ticket request. E-Ticket is among the most effective and reliable method to book flight tickets these days and has various benefits. As you apply for an E-ticket, all the data of traveller gets saved in the database of the respective airline which is further used in various cases. With the privilege of E-ticket, passenger doesn’t require carrying hard copies of documents; instead, they can show their identity proof and passport and printout of confirmation E-mail to collect the ticket from the airport. This gives a benefit in case of theft, stolen or damage to the tickets.
Ans:- To request for cancellation of your flight ticket booking, all you have to do is contact us by phone, e-mail or pay a visit to our outlet. You can also write us a mail at:
Customer Support
38 Riding House Street
London W1W 7ES

In order to cancel your flight/ticket booking, you must submit your cancellation request to us prior to departure. Users please note that failure in settling the final payable amount within 72 hours of booking may lead to cancellation of your ticket automatically. If not specified, please note that all tickets booked from FlightstoIndia.co.uk are non-refundable and non-transferable.
Ans:- After the completion of booking process, passengers can get their tickets/vouchers of travelling within 7 days prior to departure. In case the date of departure is within 7 days of booking, the tickets will be delivered to the passengers within 24 hours. If a passenger didn’t received their tickets within given time period, we request them to contact to our customer care department immediately.

At the time of delivery, the user will be required to be present at the delivery address for signatory and failure in presence may lead to failure of delivery which will lead by a card delivery containing the details of delivery depot nearby where you can go and present the identity proof and collect the package. We at FlightstoIndia.co.uk offer various modes of delivery including e-tickets, UPS and collection of tickets from London Gatwick, Heathrow airports.
Ans:- Baggage allowances are subject to change by the airline and their scheme. We request you to check with your respective airline to know about the baggage allowed to you or speak to our customer care agent to know more.
Ans:-User can easily book flight tickets from FlightstoIndia.co.uk for anyone else too even if user is not flying along the passenger. All you have to do is follow the same procedure of booking and one of our agents will contact you for further assistance.
Ans:-A user can book their flight ticket from 11 months prior to travel.
Ans:-Once you request for the cancellation of your flight ticket prior to departure, the cancellation and refund process begins. Please note that refund process is chargeable and a sum of at least £50.00 per passenger will be applicable. After the cancellation request submitted to us, the ticket will be sent to the travel consolidator for further assessment. Passenger may also note that the refund amount of partly-used tickets may never be more than pro-rata and in many cases; it may be go down to nil. After the clearance from the travel consolidator/airline, the refund amount will be paid to the user. The whole refund process may take 10-40 working days and in case of lost of ticket, it may go up to 12 months.

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